Good communication in the workplace is one of the most traits of a successful business and the best performing businesses will spend a lot of money training their employees on how to communicate effectively at work, which signifies the importance place upon communication by those companies. Poor communication in the workplace can produce many problems
Since figures have shown that 1 in 4 people suffer every year in the UK, we’ve decided to take a look at the importance of well-being at work and the steps you should take if you are managing someone with a mental health condition. In the hospitality industry there are jobs that are very intense that
How to write the best job description. Ok so you write a job description for your vacancy, then you read it back and have to delete it as it was rubbish!! We have all done this when trying to write a job description and it is a pretty common issue with anyone recruiting for a job
We have all been there, you get to the final stages of your recruitment process and you have two amazing candidates who would be great for the job you have been recruiting for, so how do you choose between your top two candidates You have been lucky enough to find two people who would fit
Your body language in an interview is just as important as what you say in an interview, therefore it is very important that you are aware of the different ways in which interviewers will be assessing you. We have huddled together our top 5 body language tips in this post to give you an idea
Is losing control the key to customer satisfaction. In our latest guest blog from our customer service expert Peter Boswell, he explains what he means. In the service industry, all over the world, you see the same story unfold almost every time a customer complains…”I’ll just go and get the manager”. Nobody really wants to
Typical Interview Questions Interviews can be daunting for both the employer and candidate. There are many typical interview questions online, but success all comes down to the preparation. You’ll notice that some questions will come up time and time again, with the occasional curve ball being thrown in for good measure. For Employers If you
How to Write a CV? Figuring out how to write a CV (Curriculum Vitae) can be a difficult task, especially if you are starting from thin air. There is no exact way of producing a CV, but there is specific information that you should include. We recommend you should include: Personal Details Summary/Statement Work Experience
Gender Pay Gap Still an Issue? Following on from our blog last year “Are women missing out on the top Hospitality Jobs?” we saw an article this weekend that said: Women paid less than half than men at some of Britain’s top employers That’s a massive issue. Personally I have not worked anywhere that there
It’s the first question that your team will be thinking when you share with them a new process or way of doing things, in other words…“What’s in it for me? Why should I care?” It’s a great question and one that hospitality leaders fail to address all the time. Introducing New Ideas to your Team